TERA Environnement continuously improves the quality of the analyses performed.

Our commitments

  • Meet the NF EN ISO/CEI 17025 standard ;

  • Respect the MASE standard (in terms of health, safety and environment) ;

  • Comply with legal and regulatory requirements and other applicable requirements ;

  • Implement and maintain the continuous improvement of our performance to maintain the satisfaction of our customers ;

  • Respect confidentiality and neutrality in the processing of our tests ;

  • Enforce the Groupe TERA code of Ethics within TERA Environment and comply with the Market Abuse Regulation (MAR).

Our objectives

  • Improve the timeliness and compliance of our services ;

  • Continuously improve our activities, our customer service and maintain customer satisfaction ;
  • Adapt our resources and the skills of our staff to the increase of our activities ;

  • Permanently adapt to the customer’s needs through our R&D actions ;

  • Promote and develop an HSE culture within TERA Environnement to guarantee and preserve the health and safety of employees (raise staff awareness of CMR substances, minimize the impact on the environment, etc.) ;

  • Being involved in the implementation of national and international standards ;

  • Participate in the HQE and BRGM work groups ;

The list of sites and the scopes of accreditation are available on the COFRAC website :

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